We offer exchange in case there is a quality concern or a size issue from company's end. Exchange is only acceptable if the customer notifies of such matter within 3 days of receiving the product. Product exchange will be done without any extra charges if there is a quality concern or a size issue from company's end within 15 working days of complaint registration.

Local Replacement charges will be Rs. 600/- if customer demands a replacement in case of incorrect size ordered.
Cloud Walkerz holds the responsibility to reject any exchange claim if not met with company policy as mentioned in the paragraph above.
No exchange in size for color or design customized shoes.
Sale articles will not be exchanged for size or color. No Returns or Refunds will be entertained for sale items